Uncertainty typically arises when attention to detail has been compromised

As our population grows we are faced with busier streets and the inevitable occurrence of automobile accidents. Liability can become a contentious matter where an unfavorable outcome weighs heavy in cost. Detailed and thorough witness statements as well as an accurate depiction of the area in question are key elements required by an adjuster in making an informed decision.

Locating a missing witness or a re-examination of the accident scene may provide the information necessary to resolve the matter.

There are other occasions where Mike Richards has been retained as an External Arbiter to assist in ICBC's Claims Assessment Review Department.